Online retail giant Amazon has agreed to work with buy now, pay later company Affirm to offer some of its online customers the option to pay for goods in instalments. Listen to the briefing to hear how the program will work.
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Higher wages in the restaurant industry has positively impacted customer service, according to new research from the Cornell SC Johnson College of Business. Listen to the briefing to hear how paying your team more can benefit them, your customers, and you.
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The pandemic has proved difficult for operators, but Technomics, which provides regular and detailed breakdown of foodservice statistics and trends in Canada and beyond, says that growing ingredients and gradual recovery to menu item counts give a reason for hope in the year ahead. Listen to the briefing to hear how Canadian menus are seeing some fascinating shifts.
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As coronavirus cases proliferate, six in 10 U.S. adults said they have changed their restaurant habits, according to a survey of 1,000 adults aged 18 and older conducted by the National Restaurant Association Research Group. Forty-one percent of respondents said they didn’t change their behavior. Listen to the briefing to hear which groups are more likely to have changed how and if they dine.
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The future of the restaurant industry is high tech. As pressure mounts to drive higher margins and labor becomes more scarce — technology will go from being a luxury for a few risk-takers to a table-stake for those who plan to succeed. Listen to the briefing to hear about one pizza chain that figured out how to use automated merchandising to drive their growth.
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The New York City Council on Thursday passed a permanent commission fee cap on third-party deliveries. Delivery fees will be capped to provide relief to the battered restaurant industry. Listen to the briefing to hear how much of a cut is being mandated.
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nstagram is changing the way that external links are shared within Stories frames, with the current ‘Swipe up’ links to be removed from the process entirely, and replaced by its new ‘Link’ sticker option instead.
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When it comes to influencer marketing on social media, Micro-Creators generate consistently high engagement rates, while celebrity Creators are better for reach and brand awareness. Listen to the briefing to learn how to measure an influencer’s level of engagement with their audience.
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Loyalty programs have become popular tools for QSRs to not only retain and attract customers but also collect coveted diner data. These rewards offerings have increased diner frequency, and several reports show loyalty members tend to spend more than their non-loyalty counterparts. Listen to the briefing to hear how loyalty programs could stoke your sales.
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