362: How Amazon Innovated the Customer Experience

You’ll need to innovate this holiday season to adapt to new operational realities. Listen to the briefing for ideas on how you can work with the cards you’ve been dealt to create new and exciting customer experiences.


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358: What are the top reasons people purchase meal kits?

Meal kits are up by a whopping 53% according to research by Nielsen. It’s not because people are afraid of going to the grocery store — listen to the briefing to hear what the #1 reason is.


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357: Cyber Monday | Holiday Prep: Part 4 – Process Innovation

Large companies like General Electric, 3M and McDonalds have used process innovation for years to drive new paths to growth. Listen to the briefing to hear how small businesses can do this too.


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356: Cyber Monday and Holiday Prep: Part 3 Innovation: Structure

There are ways you can make space for innovative thinking. You’ll need that this year to adapt to unusual business conditions due to the COVID pandemic. Listen to the briefing to hear how you could restructure your business to help innovative thinking thrive.


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355: Holiday | Cyber Monday Boot Camp Part 2: Innovation – Your Network

We’re looking at the ways to create innovation and in day 2 it’s all about your network and supply chain. Listen to hear how you might reimagine that structure so you can create new connections to your customers more profitably.


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354: How to Innovate Part 1: Your Profit Model

One of the fastest ways to grow your business is to reinvent your profit model. Listen to the briefing to hear how you might think of new ways your restaurant or retail space could quickly and effectively drive profit for you.


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