23: That Big Football Game in February…What Are You Allowed to Say?

On today’s Restaurant and Retail Marketing Flash Briefing, we look at “The Big Game” and how restaurants can get ready for the patrons both on premise and with take out who will no doubt be in the mood to revel in the party atmosphere.


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19: Post COVID Dining Al Fresco is Here to Stay

On today’s Restaurant and Retail Marketing Flash Briefing, we look at the necessity that has become a trend — dining al fresco. Even if you live where the snow is 2 feet deep, having a patio year round is likely here to stay.


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18: Your 2022 Customer Will be Different

On today’s Restaurant and Retail Marketing Flash Briefing, we look at how COVID 19 has changed consumer behaviour for ever. The first big change for restaurants is the melding of day parts. How can you benefit and monitor these shifts for your own business success?


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17: Why Chefs Behave Badly

On today’s Restaurant and Retail Marketing Flash Briefing, we look at some research from Cardiff University titled: Where The Rules Don’t Apply. Organizational Isolation and Misbehaviour in Elite Kitchens. Turns out, the isolated and often physically brutal design of restaurant kitchens may be contributing to the legendary toxic behaviour of some chefs.


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15: Upselling with Less Labour

On today’s Restaurant and Retail Marketing Flash Briefing, we look at how one US quick serve chain is embracing voice ordering technology with artificial intelligence and rolling it out across 267 units because they’ve discovered it’s driving more revenue to their balance sheet.


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